Sellers and Resellers
Becoming a Reseller
Thank you for your interest in being a resale partner with Health Professions Press!
To establish a resale account with us, we require the following documentation:
- A valid, signed purchase order issued by your purchasing department.
- A copy of your state issued resale license.
Resale Policy Terms
Discount
Some titles may carry discount restrictions. Special offers including catalog and website sales, product bundles, libraries, and sets are available to consumers only and may not be purchased by resellers.
Please contact Customer Service for discount information.
Terms
Net 30 days.
Shipping
Shipping and handling charges are added to invoice unless your purchase order requires consignee shipping. Shipments are to one address only; NO drop shipments will be made.
How to Place Resell Orders
For security reasons, all resale orders must be submitted in writing only—we cannot accept verbal orders. Please fax or mail your purchase order to:
Brookes Publishing
Attn: Health Professions Press
PO Box 10624
Baltimore, MD 21285-0624
Fax: 1-410-337-8539
Please note: Your order must be a signed, official purchase order issued by your purchasing department on your company letterhead and include the following:
- Purchase order number
- Billing and shipping address
- Quantity with ISBN and book title
What about web orders?
Our website is intended for consumer purchases only. Please do not submit your resale order via our online website shopping cart.
Reseller Returns
Booksellers must request permission to return books. Return authorization requests must be made in writing and faxed to our Returns Division at 443-279-0016.
Returns may only be shipped to our warehouse:
Brookes Publishing Co.
Returns Department
Maple Logistics Solutions Center
I-83 Industrial Park
60 Grumbacher Road
York, PA 17406-8420
Please note:
- Once granted, return authorizations are valid for thirty (30) days only. Please forward your return to our warehouse promptly.
- Returns for full credit must be requested within six (6) months of the original invoice date. Partial credit will be issued for books returned six (6) months or more after the invoice date. Any returns received after one (1) year of the invoice date will be refused.
- All returns must be received in new, unmarked, undamaged, re-saleable condition. Full credit will not be issued for books returned in damaged or used condition, for books with price markings, or for books removed from original shrink wrapping. Damaged books are destroyed by our warehouse and are not available for pick-up.
- Defective books must be reported and/or returned within thirty (30) days of invoice date. Return authorization is still required.
- All books returned for credit must be sent postpaid to our warehouse (see the returns address listed above). A packing list, copy of the original invoice, and written authorization must be enclosed.
- Booksellers and distributors may not return DVDs.
- Returns of superseded editions will be accepted for six (6) months from the publication date of the new edition or the date that a title you have ordered is declared out of print. Follow the above instructions for returning an item.