Participants will reflect upon care methods — such as information gathering, assessment, and meaningful staff education — that build high quality dining programs and overall high quality facilities. The speaker will discuss interdisciplinary communication and cooperation and adherence to a clearly-stated mission statement. 

In this hands-on workshop, participants will:

• evaluate their facility’s operation in terms of elements affecting the dining experience of both residents and staff
• set up an enduring communication network that preserves and supports the importance of dining as a meaningful activity for residents in long-term care
• start to develop an in-house education program that promotes ongoing learning for staff members
• learn how to develop a clear mission statement regarding dining in their facility
• explore ways in which staff can work as a team to provide the most significant dining experience for residents and staff
• set up methods to assess the quality of food, environment, and service in their dining facilities.

> Bonus!

Zgola also offers a hands-on seminar that examines the elements of a well-functioning dining program.